Every one of us is a broadcaster. Even if we don't say anything, we are continually conveying information to others. During meetings, managers broadcast to their teams. Clients are broadcasted by team members. Potential clients are broadcasted to by clients. And the messages we choose to send have an impact on how others perceive the world.
Our words have the power to shift individuals from a fear-based perspective, in which challenges appear insurmountable, to a positive attitude, in which they believe change is possible, that they can get unstuck, and take action. What distinguishes us is the content we choose to transmit. We boost their satisfaction and success at work, as well as our own, by using scientifically proven communication tactics to ripple out positive change, instantly making us more successful leaders.
According to new research from the fields of positive psychology and neuroscience, small changes in the way we communicate can have a big impact on business outcomes, including 19% higher accuracy, 31% higher productivity, 25% higher performance ratings, 37% higher sales, and 23% lower stress levels.
Michelle Gielan describes the tactics that have produced results in Broadcasting Happiness, drawing on her experience as a national CBS News anchor, a positive psychology researcher, and her work with many of the top Fortune 500 organizations.
This book will teach you how to pick the proper message, communicate effectively with people, especially in high-stress situations, build resilience in the face of adversity, and utilize nonverbal communication to your advantage. Greatest importantly, you'll see why optimism is the most underused resource accessible.
After returning home from a long day at work, start your evening off with your spouse (the second you walk through the door) with a positive part of your day or ask about something positive that happened in theirs, as opposed to the all-too-common, “I’m exhausted. Today was quite a day.” Your power lead could even be a quiet kiss with someone you love, followed by a sincere, “I’m so glad to see your face.” You never know what might happen if you start off with that!
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