Book Summary
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Conflict, when we cultivate it, is like a blackberry bush that is accepted and integrated into the garden. It’s watered, fed, and brought to health so it can play its part.
Why Are We Yelling?
Have you ever gone away from a heated debate and immediately realized how many wonderful things you might have said? Do you avoid specific family members and coworkers because of a lingering bitterness that you can't seem to resolve?
Finally, there's a way out: a new framework that will set you free from the endless cycle of fruitless dispute and meaningless argument.
You're not alone if the prospect of rising voices, emotional outbursts, and public strife makes you want to hide under the conference table. Conflict, or the threat of conflict, may be draining. However, as this compelling book demonstrates, disagreement does not have to be unpleasant. In reality, disagreement, when properly channeled, may be the most important instrument we have for expanding relationships, solving issues, and generating new ideas.
Buster Benson spent decades enabling difficult talks in stressful circumstances as the brains behind some of the highest-performing teams at Amazon, Twitter, and Slack. Buster explains the psychological basis of unpleasant, ineffective conflict in this book, as well as the crucial behaviors that anybody can learn to prevent it. With a better grasp of how arguments work, you'll be able to do things like:
*When you're placed on the spot, keep your cool.
*Using a few clever questions, diffuse stressful situations.
*Even if your team has wildly diverse opinions, facilitate innovative solutions.
Why Are We Yelling will challenge your preconceptions about what constitutes a good argument. Once you've learned to understand your prejudices, listen with an open mind, and communicate effectively, you'll find yourself having less recurrent, predictable disputes.
Conflict, when we cultivate it, is like a blackberry bush that is accepted and integrated into the garden. It’s watered, fed, and brought to health so it can play its part.
